Payments in Kiosks

A payment kiosk is a self‑service machine that lets customers choose a product or service and pay without staff assistance, using integrated unattended payment methods. These kiosks are designed for fast, secure, 24/7 transactions and typically support contactless, chip & PIN, and mobile wallet payments.

They combine a touchscreen interface, payment device, and optional peripherals like printers or scanners, all connected to a backend system that processes payments and updates orders. Commonly used in retail, food ordering, parking, transport, and vending, payment kiosks help businesses reduce queues, lower staffing costs, and improve convenience for users.

Benefits

  • 24/7 unattended operation

    Offer services and accept payments all-day

  • Queue busters

    Reduce queues and wait times

  • Simple customer experience

    Easy and intuitive experience for the user

  • Reduce operational costs

    Cut operational overheads lower staffing costs

  • More convenience

    Users can browse and pay at their own pace

  • Secure transactions

    Unattended payment terminals are PCI-certified and tamper resistant

  • What is an unattended self-service payment terminal?

    An unattended payment terminal is a payment device that allows customers to make card or digital-wallet payments without a staff member being present. These terminals are built to operate independently and are usually found in places where transactions need to be quick, automated, and available 24/7.

  • What is a PCI P2PE validated solution?

    A PCI P2PE‑validated solution is a fully assessed, approved, and officially listed payment security solution that meets the strict Point‑to‑Point Encryption (P2PE) standard defined by the PCI Security Standards Council (PCI SSC).

  • Are card payments on kiosks secure?

    Yes. Kiosks use PCI‑certified unattended payment terminals that are tamper‑resistant and encrypt card data. They follow EMV standards for chip security.

  • Can I use contactless for any amount?

    In the UK, the contactless limit is £100, currently. An amount higher than the limit would require card insert and PIN entry.

  • Can I pay using a mobile wallet (Apple Pay / Google Pay / Android Pay)?

    Yes, all the card payment readers we supply support the acceptance of mobile and digital wallets.